1. Acceptance of Terms

By visiting our website or placing an order with Printwo, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional policies displayed on the website.

2. Services Offered

Printwo provides printing services, custom products, gifting solutions, business branding materials and related products through online and offline channels.

3. Orders & Confirmation

• All orders are subject to acceptance and availability.
• Once payment is received, your order may enter production.
• Please review product details, quantity, size and personalization before ordering.
• We reserve the right to cancel suspicious or incomplete orders.

4. Pricing & Payments

• All prices shown are subject to change without prior notice.
• Taxes, delivery charges or service charges may apply where applicable.
• Payment must be completed before dispatch or production unless otherwise agreed.

5. Custom / Personalized Products

Customized items such as printed gifts, business materials, uploaded artwork or personalized products are produced based on customer-provided details. Customers are responsible for spelling, design approval, image quality and final confirmation.

6. File Upload Responsibility

Customers must ensure uploaded files do not violate copyright, trademark or legal rights of others. Printwo is not liable for unauthorized content submitted by customers.

7. Delivery & Shipping

• Delivery timelines are estimates and may vary by location or courier delays.
• Unexpected delays due to weather, logistics or holidays may occur.
• Incorrect address details may delay delivery.

8. Returns & Refunds

Returns and refunds are handled according to our Return / Refund Policy. Custom-made items may not be eligible unless damaged or incorrectly supplied.

9. Intellectual Property

All website content including logos, text, graphics, branding, layouts and designs belong to Printwo unless otherwise stated. Unauthorized copying or reproduction is prohibited.

10. Limitation of Liability

Printwo shall not be liable for indirect, incidental or consequential damages arising from use of the website, delays, third-party service failures or misuse of products.

11. Changes to Terms

We may update these Terms & Conditions at any time. Revised versions become effective when published on this page.

12. Contact Information